Taking a Second Look at an Underqualified Candidate

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You receive so many resumes you’re always looking at reasons to rule someone out. But what if you should be ruling a candidate in? Taking a second look at a candidate you determined was underqualified may be exactly what your department needs. Hiring for experience isn’t always the most important thing. Employers who hire for… Read more »

How to Recover When You Hire the Wrong Person

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With all of the protections in place, your company may still occasionally hire the wrong person. Bad decisions can happen, but the important part is what you do next. How do you recover when you hire someone who doesn’t meet your expectations and you don’t want to make the same mistake again? Here are a few… Read more »

The Essential Skills Your Next Receptionist Should Have

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Your receptionist is the first person anyone sees when they come into your business. They’re an essential part of your success, so you must focus on hiring exactly the right person in the role. But not only do they greet incoming guests and answer the phones, but they also handle several other critical duties in… Read more »

What Did Your Business Learn from 2020 and How Can You Grow From it in 2021?

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It’s hard to see the positive lessons we learned from 2020. Most of us just want to put the year behind us wash our hands of it. But it’s always good to get a new perspective on our experiences. With such an extreme year in our rear-view mirror, 2021 is an opportunity for you to… Read more »