Over a three-and-a-half year period, our company’s turnover was reduced by 49 percent, because we used the Step One Survey II. The savings we realized by hiring fewer people saved us almost a quarter of a million dollars. We started using Step One Survey in January 2001. The first year, turnover was high. The second and third years, it dropped substantially. Overall, we hired 33 percent fewer employees. We calculate that turnover costs $7,100 per employee. Since we hired 35 fewer people in 2002 and 2003, we saved $248,500.

Centro, Inc.